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Exchanges & Returns

Returns

The Natural Curator will accept returns received within 30 days of the item being delivered. Items must be returned, unused, undamaged and unopened in their original product packaging. Clients will be credited the value of the item purchased and any tax applied. The original shipping charge is not refundable. The return shipping charge is at your expense.


Exchanges

At this time, The Natural Curator does not process exchanges. If you would like to exchange an item, please contact our Client Service Team at contact@thenaturalcurator.com and we will be happy to process a return and place a new order for you.


Refunds

Your refund will be credited to the original method of payment. If your order has been sent to the US, custom duties are non refundable through The Natural Curator. However, you may be able to recover these by contacting your local customs bureau directly.